simply swecha - Privacy Policy

Privacy Policy | SimplySwecha

Last Updated: 11th May 2025

1. Introduction

At SimplySwecha, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit www.simplyswecha.com or engage with our products and services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

When you browse or make a purchase on our website, we may collect the following information:

Personal Information:
- Full Name
- Contact Number
- Email Address
- Delivery/Billing Address
- Payment Details (processed securely via payment gateway, not stored by us)
Non-Personal Information:
- IP Address
- Browser Type and Device Details
- Pages Visited and Time Spent
- Referral Source
Optional Information:
- Product Reviews, Ratings, and Feedback
- Inquiry Details through Contact Forms or Emails

3. How We Use Your Information

We collect and use your personal data for the following purposes:

Order Fulfillment:
To process, confirm, dispatch, and deliver your orders.
Customer Support:
To respond to your queries, requests, or complaints.
Promotions & Communication:
To send you order updates, product announcements, offers, and promotions (you can opt out anytime).
Website Improvement:
To enhance user experience, website performance, and customer service through analytics and customer feedback.
Legal Compliance:
To comply with applicable laws and regulations.

SimplySwecha does not sell, trade, or rent your personal information to third parties.

4. Payment Security

We use trusted and PCI DSS-compliant payment gateways for all transactions.

SimplySwecha does not store your credit card, debit card, UPI, or wallet details. All payment data is encrypted and processed securely through these authorized gateways.

5. Cookies & Tracking Technologies

Our website uses cookies to:

Personalize your shopping experience
Remember your preferences
Analyze site traffic and trends
Improve site functionality

You can choose to disable cookies through your browser settings, though this may affect certain website functionalities.

6. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

SSL Encryption
Secure Payment Gateways
Restricted access to personal data
Regular security audits and upgrades

7. Data Retention

We retain your personal data:

For as long as it’s necessary to fulfill the purposes outlined in this policy
As required by applicable legal, tax, and accounting obligations
Or until you request deletion of your data, subject to legal limitations

8. Your Privacy Rights

You have the right to:

Access, review, or update your personal data
Request deletion of your personal data (subject to legal exceptions)
Opt-out of marketing emails and promotional communications
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at 📧 hi@simplyswecha.com

9. Third-Party Services

We may share your data with trusted third-party service providers strictly for operational and logistical purposes such as:

Courier and logistics partners
Payment gateway providers
Analytics and email service platforms

They are bound by confidentiality and data security obligations, and may not use your data for any other purpose.

SimplySwecha is not responsible for the privacy practices of external websites linked through our platform.

10. Children’s Privacy

SimplySwecha does not knowingly collect personal data from individuals under the age of 18 years. If we discover such information has been collected inadvertently, we will delete it promptly.

11. Changes to This Privacy Policy

SimplySwecha reserves the right to amend, update, or modify this Privacy Policy at any time. Any changes will be reflected on this page with the “Last Updated” date revised accordingly. Your continued use of our website after such changes indicates your acceptance of the revised policy.

12. Contact Us

For any questions, clarifications, or requests related to your privacy, please contact us at:

We value your privacy.

At Wholesome, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

Information we collect

We collect various types of information to ensure that we provide you with a smooth shopping experience:

Personal Information: When you place an order or register on our site, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
Browsing Data: We collect data about your interaction with our website, such as IP addresses, browser type, device information, pages visited, and referral sources.
Transaction Information: Information related to your purchase history, order details, and communication with us.

How we use your information

We use the information we collect to:

Process and fulfil your orders, including shipping, payment processing, and communication
Provide customer support and respond to your inquiries
Send promotional emails and offers, only if you have opted to receive such communications.
Improve our website, products, and services by analysing usage patterns and feedback.
Prevent fraudulent activities and ensure the security of our transactions
Comply with legal obligations and resolve any disputes that may arise.

How we protect your information:

We implement strict security measures to protect your personal information

Secure Transactions: All transactions on our website are encrypted using SSL (Secure Sockets Layer) technology to safeguard your payment details.
Data Encryption: Personal information such as credit/debit card details is encrypted during transmission and storage.
Restricted Access: Access to personal information is limited to authorized personnel only, and we use various physical, electronic, and procedural safeguards to secure your data.

Cookies

We use cookies to enhance your shopping experience by:

Remembering your preferences and browsing activities.
Ensuring faster page loads and site functionality.
Analysing website traffic and user behaviour to improve our services
You can disable cookies in your browser settings, but this may affect the functionality of our website.

Third-Party disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases
Service Providers: We may share information with trusted third-party service providers who help us with payment processing, shipping, website maintenance, and marketing. These parties have agreed to keep your information confidential and secure.
Legal Compliance: We may disclose your information if required by law, or if such disclosure is necessary to protect our rights, comply with a legal process, or prevent fraud or illegal activity

Third party links

Our website may contain links to third-party websites or services. Please note that we do not have control over the privacy practices of these external sites. We encourage you to review the privacy policies of those third parties before sharing any personal information.

Your rights

As a customer, you have the following rights regarding your personal information

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You can update or correct your personal information at any time by accessing your account settings or contacting our customer support.
Erasure: You can request the deletion of your personal data from our records, except for information we are legally obligated to retain.
Opt-out: You may unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in the email or contacting us directly

Retention of Data

We retain your personal data for as long as it is necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations.

Children’s policy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. The updated policy will be posted on this page with the “Last Updated” date.

Contact us

If you have any questions or concerns about this Privacy Policy or the protection of your personal information, please contact us at:
Your privacy is important to us, and we are committed to protecting your personal information with the utmost care.